Key insights informing design
As we progress with design of various elements of the National Workplace Initiative there are recurring themes we have observed. Understanding these patterns is informing our design, and may also be useful for your approaches in helping organisations to create mentally healthy work.
In the interest of collective knowledge, here are some key design challenges we are embracing as we develop the National Workplace Initiative:
- One of a kind: Every organisation is unique and requires an individualised approach. Generic advice and information alone won’t meet organisations’ needs. Responses that understand an organisation’s context and challenges are valued. For instance, information presented by industry groups is seen as particularly relevant.
- Size matters: Smaller teams and organisations require a tailored response. They interact with resources in different ways. This is largely due to the time and resource pressures they face. Humanised content resonates most.
- Follow the leader: Business owners and leaders are key and their engagement impacts all areas of mentally healthy work from creating a strategy and funding activities to maintaining ongoing momentum.
- Learning from others: Organisations repeatedly say they need information in the most simple and relatable way. More specifically, they value learning from organisations like them through clear and concise case studies.
- Bring information to me: Organisations are often unaware of the many great initiatives and supports that are available, which makes it important for services to reach out to organisations with information in the right way and at the right time.
We would love to know how our key insights resonate with you. Get in touch with the team: nwi@mentalhealthcommission.gov.au
